6rwnWelcome to -'s FAQ page. Here you'll find answers to the questions our members ask most. 6rwnWhether you're registering for the first time, placing your first bet, using a bonus, or making a withdrawal — this page is your go-to guide for every step of the journey. Just type any keyword in the search box above and relevant questions will instantly appear.
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Account & Registration
8 Questions
6rwnTo register on -, you'll need: an active Bangladeshi mobile number, your full name as it appears on your National ID, and a strong password. For withdrawals, a photo of your NID or passport will be required later (KYC). Registration is completely free and takes just 2 minutes.
No. 6rwn- policy, each person may hold only one account. If multiple accounts are found under the same individual, all accounts may be suspended and balances forfeited.
After logging in, go to the "Profile" section and click on "Identity Verification". Upload photos of both the front and back of your national ID, along with a selfie. Verification is usually completed within 24 hours.
Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes under 3 minutes.
Yes, but you'll need assistance from the support team. Your identity will be verified using your old number and ID, after which the new number can be added. For security reasons, this process may take a little time.
Yes. If you'd like to delete your account, support@6rwn.wsEmail us or reach out via live chat. Make sure to withdraw any remaining balance before your account is deleted. You can also permanently close your account through the self-exclusion option.
For users aged 18 and above only 6rwn-. Date of birth is verified during KYC. If a minor is found to have registered, their account will be suspended immediately.
Yes, 6rwn's full interface is available in Bangla. You can change the language at any time from the settings. Our support service is also provided entirely in Bangla.
Deposits & Withdrawals
9 Questions
Log in and click the "Deposit" button. Choose your preferred method — bKash, Nagad, Rocket, or bank transfer — enter the amount, and follow the on-screen instructions. Most deposits are credited to your account within 5–10 minutes.
6rwn- is just ৳500 BDT. So you can get started even on a small budget. Maximum limits vary by payment method — see the Deposit page for full details.
Withdrawals via bKash or Nagad are typically processed within 30 minutes to 24 hours. Bank transfers may take 1–3 business days. KYC verification is required for your first withdrawal.
6rwn 6rwn does not charge any deposit fees. However, if bKash or Nagad applies its own transaction fee, that will be governed by their respective policies. Personal-to-personal sends are generally free of charge.
First, wait 15 minutes. If the funds still haven't appeared, take a screenshot of the transaction and contact support via live chat. Providing the transaction ID and timestamp will help resolve the issue faster.
- Save your bKash/Nagad transaction ID
- Take a Screenshot
- Contact us via live chat
Yes, deposits from outside Bangladesh are possible via crypto or international payment methods. However, bKash/Nagad only work for users within Bangladesh. Contact support for more details.
Withdrawal limits vary by account level and payment method. Limits increase after KYC verification is complete. VIP members are eligible for higher withdrawal amounts. Check the Payments page in your account for your specific limits.
No, bonus funds cannot be withdrawn directly. Winnings from bonus bets become withdrawable only after the applicable wagering requirements have been met. Full terms for each bonus are listed on the bonus page.
The reason for rejection is usually communicated via email or notification. Common reasons include: incomplete KYC, unmet bonus wagering requirements, or an incorrect account number. Please resolve the issue and reapply, or contact our support team.
Bonuses & Promotions
8 Questions
Once you make your first deposit after registering, the welcome bonus is automatically credited to your account — no separate code or application required. You'll see it in your balance as soon as the deposit is confirmed.
Wagering requirements refer to how many times you must bet the bonus amount before it can be withdrawn. For example: a ৳1,000 BDT bonus with a 10x wagering requirement means you need to place a total of ৳10,000 BDT in bets. Requirements vary for each bonus.
A portion of your total losses over a set period (typically weekly) is returned as cashback. The cashback percentage depends on your VIP level. Cashback is credited directly to your main balance.
Yes. When a friend registers using your referral link and makes their first deposit, you'll receive a referral bonus. You can find your referral code in your profile. The more friends you refer, the more bonuses you earn.
When entering your stake on the betting slip, you'll see a "Use Free Bet" option. Activating it won't deduct anything from your balance. Free bets typically expire within 7–30 days.
Yes, most bonuses come with an expiry date. Welcome bonuses are generally valid for 30 days and free bets for 7–14 days. If the wagering requirements aren't met within that period, the bonus will be forfeited.
Yes. If you'd prefer not to claim a bonus at the time of deposit, simply select the "Decline Bonus" option. Depositing without a bonus generally makes withdrawals more straightforward.
Loyalty points are earned automatically with every bet you place — the higher the stake, the more points you earn. Accumulating points raises your VIP level, and points can be converted to cash.
Betting & Gaming
7 Questions
6rwn- offers betting on cricket, football, tennis, badminton, basketball, volleyball, hockey, and more. Cricket coverage includes IPL, BPL, T20 WC, Test matches, and all other formats.
Live betting means placing bets in real time on a match that is already underway. Odds shift as the game progresses. With cricket, you can even bet after every ball. It's far more exciting than standard pre-match betting.
Once confirmed, a bet generally cannot be cancelled. However, if the Cash Out feature is available, you can withdraw part or all of your stake before the match ends — though your potential winnings will be reduced accordingly.
If a match is cancelled or postponed indefinitely, all related bets will be voided and your stake will be refunded in full. The amount is typically returned to your balance within 24 hours.
An accumulator or "Acca" bet combines multiple events into a single wager. If all selections are correct, the odds multiply for a massive payout — but if even one leg loses, the entire bet is lost.
6rwn's Live Casino features real dealers for Baccarat, Roulette, Blackjack, Poker, and much more. We also offer slots, fishing games, and a total library of 500+ games.
The minimum bet in most sports markets starts from ৳10 BDT. Casino game minimums vary by game. Either way, you can enjoy the platform even on a tight budget.
Security & Privacy
7 Questions
Yes, 6rwn Completely secure. All data is protected with SSL/TLS encryption. Payment information goes directly to the payment gateway and is never stored on our servers. Regular security audits are also carried out.
No. Your personal information is never sold or shared with third parties. Data may only be disclosed to relevant parties when required by law or for payment processing purposes. See our Privacy Policy for full details.
Go to Settings > Security > Two-Step Verification and enable it. You can use mobile OTP or an authenticator app. Once active, no one can log in with just your password — an OTP will always be required.
Change your password immediately and notify us via live chat. Our support team will temporarily lock your account and launch an investigation. You can also review your login history in your account settings.
6rwn will never ask for your password or OTP via email or SMS. Always 6rwn.ws Log in only from the official domain and never click on unknown links. If anything seems suspicious, contact us immediately via live chat.
Contact support as soon as possible, providing the transaction time, amount, and any other relevant evidence to request an investigation. If the claim is verified, we will do our best to recover the loss. Please note that account security is a shared responsibility between the platform and the user.
Go to Settings > Responsible Gaming > Self-Exclusion. Choose any duration from 6 months to permanent. Once activated, it cannot be reversed before the period ends. For more details, Responsible Gaming on the page.
Support & Help
6 Questions
There are three ways to reach our support team:
- Live Chat: Once logged in to the platform, look for the chat icon at the bottom right — it's the fastest way to reach us
- Email: support@6rwn.ws — response within 24 hours
- Phone: VIP members at certain tiers receive direct phone call support.
Yes, 6rwnThe entire - support team speaks Bengali. Write to us in Bengali on live chat and you'll get a reply in Bengali. Assistance in English is also available.
Live chat responses typically arrive within 1–5 minutes. During peak hours, wait times may reach up to 15 minutes. Email queries are answered within 24 hours, often sooner.
Start by reporting the issue via live chat. If it's not resolved, complaints@6rwn.ws- with full details. We will send an official response within 48 hours and aim to resolve the matter within 7 business days.
6rwnThe Android APK can be downloaded from the official 6rwn website. Downloading from any other source may pose a security risk. iOS users can access the full experience through their mobile browser.
Try a different keyword in the search box above. If you still can't find what you're looking for, ask us directly via live chat — we're always ready to help.
6rwn's key features at a glance
Why millions of Bangladeshis choose 6rwn
Instant Deposits
Deposits via bKash and Nagad reflect in your account within minutes. No long waits.
100% Secure
Your account is always protected with SSL encryption and 2FA security.
Bangla Support
24/7 live chat and email support available in Bangla.
Generous Bonuses
From welcome bonuses to daily cashback — exclusive offers for every member.
VIP Benefits
Play regularly, earn points, and enjoy exclusive VIP rewards.
Mobile-First
Full access right from your smartphone. A dedicated app is also available.
Got your answers? Start playing now!
6rwnRegister with 6rwn and enjoy the best betting experience in Bangladesh. And if you ever have questions, our support team is always here for you.
Live Chat 24/7 · Support in Bangla · Secure Platform
Quick Stats
Total FAQs
45+
Category
6
Support
24/7
Language
Bengali
Contact Support
Live Chat
24/7 instant support. Average response time: 2 minutes.
Email Support
Support@6rwn.ws
Service Hours
24 hours a day, 7 days a week, in Bangla